Notifications
Soleil Clusters notifies you about @ mentions, replies to your comments, workspace invitations, boards shared with you, someone accepting an invite you sent, and occasional product tips. Each of the six is its own switch in Settings under Notifications, and product tips, mentions and replies carry a one-click unsubscribe that works without signing in. The button in a product email opens a resume link that signs you back in without a code.
Six categories, six independent switches, in Settings → Notifications.
| Category | Fires when |
|---|---|
| @-mentions | Someone mentions you in a note, comment, document or message |
| Comment replies | Someone replies in a thread you are part of |
| Workspace invites | You are added to a workspace |
| Board shares | A cluster is shared with you |
| Invite accepted | Someone you invited opens your link and joins |
| Invite rewards | A friend you invited adds their first card and you earn more cards and storage |
| Product tips and check-ins | Occasional messages about the product, including a short note from the team when something new ships |
The last one is the one to switch off if you only want to hear about your own work. The other six are all consequences of something a person did that involves you.
Where they appear
In the app — unread indicators on the sidebar, and in the browser tab title for messages. A file shared with you, a comment on it and notices about your account show as a toast when they arrive while you are in the app; for a file, Open opens it in the app. The share itself also reaches you by email, and every file shared with you is listed under Shared files in the sidebar.
The bell — at the top right of the board, right after the theme switch; on a phone it is in the top bar, just before Share. Its number counts the notifications you haven't read. Press it and the list opens under it, newest first, with the unread ones marked; Mark all read clears the number. Press a row to go to what it is about: a row for a file shared with you, or a comment on one, opens the file in the app, and a note that you earned an invite reward opens Settings → Invite and earn. Esc, a click outside the list or the bell again closes it; on a phone the list fills the screen and × closes it.
Email only when you are away — an accepted-invite email and an invite-reward email are each sent only if you are not currently in the app. If you are, the in-app notification is the whole story and a second copy in your inbox is just noise.
Browser notifications — only if you grant permission. Nothing is requested until there is an actual reason to ask.
Email — for things you would want to know about while not looking at the app.
Getting back in from an email
The button in a product email goes to /resume, not to the sign-in form. Press Open my clusters and you are signed in and taken to the board the email is about — no code to fetch from a second email, no password.
The link is good for one press and expires after seven days. Press it twice, forward the email, or leave it a fortnight and it politely falls back to ordinary sign-in, which still gets you to the same place.
It only signs you in when you press the button. Loading the page does nothing — mail providers and security scanners routinely open links in your mail before you do, and a link that signed you in on load would be spent by a robot.
Unsubscribing
Product tips, mentions and replies carry a one-click unsubscribe that works without signing in. Invitation, share and accepted-invite emails are each sent once, for one thing someone did; switch those off in Settings under Notifications. Unsubscribing from email does not turn off in-app notifications; those are separate.
Mentions
The mention notification is the important one. When someone @s you, the notification links to the exact card, comment or passage, not just to the board — see Links and mentions.
A busy thread cannot flood your inbox: one person's mentions reach you by email at most 5 times a day, and the same goes for their replies to your comments. Every one of them still shows up in the app.
Frequently asked questions
Can I turn off product emails but keep mentions?
Yes. The six categories are independent switches. Product tips and check-ins are the one to turn off if you only want the ones about your work.
Where do notifications appear in the app?
Messages show an unread count on Messages in the sidebar and in the browser tab title. A file shared with you, a comment on it and notices about your account show as a toast when they arrive while you are in the app, with Open for a file, which opens it in the app, and every one of them is kept in the list under the bell at the top right of the board, after the theme switch (on a phone, in the top bar before Share), whose number counts the ones you haven't read. A file shared with you is emailed to you as well, and listed on the Shared page (Shared files, under Shared with me in the sidebar).
Do I get browser notifications?
Only if you grant permission. Nothing is requested until there is a reason.
How do I unsubscribe without logging in?
Product tips, mentions and replies have a one-click unsubscribe link that works logged out. Invitation, share and accepted-invite emails are sent once, for one thing someone did, and are switched off in Settings under Notifications.
Do I need to sign in again when I click a link in an email?
No. The button in a product email opens a resume link that signs you in on one press and takes you to the board it mentions. It works once and expires after seven days; after that you sign in normally.
Machine-readable: /docs/collaborate/notifications.md · /llms.txt
What changed and when: /changelog