Plans and pricing
The free Demo plan gives you 25 cards or 5GB of files, whichever comes first, up to 10 people who edit, and any file at any size; clusters cost no cards. Creator costs $25/mo billed monthly or $20/mo billed annually, and changes two things: the card cap is removed, and your drive grows to 1TB. Limits are charged to the workspace owner, so one plan covers everyone in that workspace, with no per-seat charges. Team is for more than 10 people who edit, at $25 a seat a month.
Three plans. Free and Creator differ deliberately little and deliberately honestly — two enforced limits, listed below, and nothing else. Team is for a group with more than 10 people who edit, and is priced per seat. The pricing page puts the three side by side, and its plain-Markdown twin is at /pricing.md for anything that reads text rather than pages.
Pressing Get Creator there before you have an account signs you in first, then opens the Creator offer in the app with the plan you picked — monthly or annual — rather than leaving you to find it. The choice is kept on that device for 24 hours. Pressing Start free instead, there or on any other page, drops it.
Demo — free
- 25 cards to build with
- A 5GB drive — any file, at any size
- Clusters are free — they cost none of your cards
- Free collaboration — up to 10 people who edit
- Up to 10 workspaces of your own
The free plan stops at whichever limit you reach first.
Creator
$25/mo billed monthly, or $20/mo billed annually ($240/yr, saving $60/yr).
- Unlimited cards — the 25-card ceiling comes off, and every card you have already made stays exactly where it is.
- A 1TB drive — free holds 5GB; Creator holds 1TB, room for the footage, the camera originals and the project archives. (During a trial it is 100GB, and the full drive comes with the first payment.)
- Up to 10 workspaces of your own — the same as Free.
- Covers your whole workspace — everyone you invite builds at your limits: up to 10 people who edit, anyone who views, and no per-seat charges.
What is genuinely limited
Two things — cards and storage. A free account stops at whichever it reaches first:
| Demo | Creator | |
|---|---|---|
| Total cards | 25 | Unlimited |
| Storage | 5GB | 1TB |
| Workspaces of your own | 10 | 10 |
| File types and sizes | Any, at any size | Any, at any size |
Free and Creator allow up to 10 workspaces of your own. Workspaces you are invited into, and ones that belong to a team, don't count, and Team has no limit. If you end up with more (someone hands you theirs, or a team closes) you keep every one and can make a new one once you have fewer than 10; deleting one frees a place straight away.
Everything else is the same on both plans. What counts toward storage — and what does not — is spelled out on the files page.
A grid counts the boxes you have filled, one card each, and an empty grid counts as nothing — so laying out a storyboard before you draw it costs no cards.
One plan covers the workspace
Those limits are charged to whoever owns the workspace, never to the person doing the work. So a single Creator plan lifts them for everyone in that workspace: invite up to 10 people to edit, and as many as you like to view, and they build at your limits without a plan of their own. There are no per-seat charges on Free or Creator. A group with more than 10 people who edit uses Team, which is priced per seat.
The same rule is why a free workspace stays limited no matter who is working in it — a collaborator's own plan never applies to someone else's workspace. If you work across several, the one that matters is the workspace the cluster lives in.
Older accounts keep a higher cap. The free allowance used to be 100 cards, and then 50. Every account keeps the allowance it was created under, permanently — no existing cap was ever lowered. Your own figure is on the Upgrade pill and in Settings → Plan & billing, and it is the one enforced. Referral credits add to whichever cap you have.
There is no separate cap on clusters — each one is a card, and counts as one. Collaborators, editing, sharing, public links, comments, documents, screenplay mode and the API are not capped at all. No file has a size cap on any plan — the drive is the only limit.
Whose allowance
The cluster owner's, always.
Cards and files added to someone else's cluster count against them, not you. This is what makes free editors work — see Collaborating.
Hitting a limit
You are told when you reach either one, and offered the upgrade — or, when a Creator drive is full, more storage. Nothing you have already made is removed, locked, or hidden. A drop that would not fit is caught before anything uploads, so you can add the part that fits instead.
Unless you cancel, the files that did not go on wait in that browser tab. Upgrade, or add storage, and they upload by themselves, so you never drop the same files twice. A bar at the bottom of the screen says how many are waiting, with Upload now to try again after you make room by deleting, and Discard to let them go. A folder waits whole when none of it fit; if you add part of a folder, or one runs out of room partway through, the rest stays on your computer.
While files are waiting, checkout opens in a new tab so this one can keep them. If the browser won't open one, checkout takes this tab, the files are let go, and you are asked to drop them again when you come back. Closing or reloading the tab also lets them go, and the browser asks first; the files are still on your computer either way. This applies in your own clusters: in someone else's, only their plan can make room.
Deleting a file gives its space back within a few minutes — unless another cluster still uses it — and emptying the trash gives back everything in it at once.
You can also raise your own cap without paying: referrals grant bonus cards for people you invite who actually get started, and working live with someone in the same cluster earns you both cards, up to 25 a month.
More storage
If Creator's 1TB drive fills, add more in blocks of 1TB: $25/month on the monthly plan, or $240/year on the annual one, up to 10 blocks. Add a block from Settings → Plan & billing, or from the message or dialog that appears when an upload will not fit. It goes on the card your plan already bills, with no new checkout. The first charge covers only the rest of your current billing period, and the sheet shows that amount before you confirm.
If your bank asks to confirm the payment, Stripe opens a page to finish it. The storage is added once that payment goes through; until then nothing changes.
Remove a block from the same place while your plan is active and not set to cancel. The unused part of the period comes off your next bill. A block can't be removed while your files would no longer fit without it, so delete some or empty the trash first.
Extra storage can be added once a Creator trial has made its first payment, and only while the subscription is in good standing. It ends with the plan: if Creator is canceled, the extra storage goes with it.
Trying Creator first
Once there is a real cluster on your account, or as soon as a drop or an import is more than your free card limit holds, Clusters offers you 14 days of Creator before you pay. The offer appears where you are already working: on the upgrade pill in the corner, on the prompts that show up as a cluster fills, when the files you drop will not fit, in Settings → Plan & billing, and on the upgrade screen.
While this is being tried out, some free accounts are offered the trial from their first card.
A card is required; nothing is charged until the trial ends, and cancelling before then costs nothing. About three days before the first charge, Clusters emails you the date and the amount, with a link to Settings → Plan & billing where you can cancel. It is one trial per account, and it is offered in the app rather than on this page — it is for people who have built something, or who are bringing in more than the free card limit holds.
Billing
Settings → Plan & billing shows your plan, the storage meter, any extra storage with the buttons to add or remove it, and a link to the Stripe customer portal for payment details, invoices and cancellation. Extra storage is changed in Settings, not in the portal.
Annual and monthly are the same product. Annual is cheaper per month.
Discount codes
If you have a discount code, enter it at checkout — the payment page has an Add promotion code field. The discount comes off your first month.
Codes apply to the monthly plan only. The annual plan is already discounted against paying monthly, so its checkout does not offer a code field.
Free forever
The Demo plan is not a trial. It does not expire and it does not degrade. If 25 cards and 5GB are enough for what you do, that is a complete account. The Creator trial above is separate: it is a taste of the paid plan, and when it ends you are back on exactly this one.
When a trial or a paid plan ends, nothing you made is deleted. Every cluster, card and file stays where it is, and you can keep opening and editing it. If you are over the free card limit or the free drive, new cards or uploads will not fit until you are back under them.
More on the free tier specifically: free mood board maker.
Frequently asked questions
What is actually limited on the free plan?
Two things — total cards and total storage — 25 cards or 5GB of files, whichever you reach first. Any file of any size is welcome on every plan; there is no per-file limit at all. Clusters are free — they cost none of your cards — and people are the same on Free and Creator: up to 10 who edit, and as many as you like who view.
Do collaborators need to pay?
No. On Free and Creator, up to 10 people can edit at no cost to them, and anyone can view; more than that is what [Team](/docs/account/team) is for. What Creator adds is that your limits cover them too: everything they add counts against the workspace owner's allowance, so one plan lifts the ceiling for everyone working in that workspace. There are no per-seat charges.
If someone on my team upgrades, does my workspace get the higher limits?
Only if that person owns the workspace. Every limit is charged to the workspace owner, so the plan that counts is the owner's. A collaborator's own plan applies to the workspaces they own, not to yours. The same goes for a transfer: hand a workspace to someone else and it runs on their plan from then on — make them a co-owner instead if your plan should keep covering it.
What happens when I hit a limit?
You are told, and asked to upgrade. Nothing already made is taken away or locked. Deleting files gives their space back within a few minutes, and emptying the trash gives back everything in it at once.
My card limit is 50 or 100, not 25. Why?
Every account keeps the card allowance it signed up under, permanently. The free plan gave 100 cards at first, then 50, and gives 25 to accounts made since. Nobody's cap was lowered.
Where do I enter a discount code?
On the payment page, under Add promotion code. Codes apply to the monthly plan only and come off your first month.
Is there a free trial of Creator?
Yes, once you have built something, or the moment a drop is more than your free card limit holds. Accounts with a real cluster on them, and anyone whose drop runs past their free card limit, are offered 14 days of Creator inside the app — on the upgrade pill, on the prompts that appear as you build, when a drop will not fit, in Settings → Plan & billing, and on the upgrade screen itself. A card is required and nothing is charged until the trial ends; about three days before the first charge you get an email with the date and the amount, and cancelling before then costs nothing. During the trial your drive is 100GB; the full 1TB comes with the first payment. One trial per account.
What happens to my work if I cancel, or my trial ends?
Nothing you made is deleted. Every cluster, card and file stays where it is, and you can keep opening and editing it. If you are over the free card limit or the free drive, new cards or uploads will not fit until you are back under them.
Machine-readable: /docs/account/plans.md · /llms.txt
What changed and when: /changelog